Mobile phones or landlines are particularly essential for vulnerable people who are on their own, and those without internet access, to get food, medicines and other support they need.
Reduced mobile tariffs
Many people are also facing financial uncertainty and the more vulnerable members of our communities may need a bit of extra help.
The UK’s major mobile and internet service providers have acknowledged the cost of living crisis and responded by offering a range of support for all their customers, including concessions for NHS frontline workers, the most vulnerable and people in financial hardship.
Mobile UK has put together some information to explain some of the actions the industry is taking, including how to get into contact with each mobile operator and other useful advice. Follow this link to find out more: Cost of living crisis | Mobile UK
Free mobile data – The National Databank
Like a foodbank but for mobile data, the National Databank provides free mobile SIM cards to help digitally excluded people get connected. The service provides free mobile SIM cards for people who need internet connectivity and eligible people can get mobile data from their local National Databank.
Find free local support to get online via this website: What Is The National Databank | Free Mobile Data For Digital Inclusion | Good Things Foundation
Mobile tips and advice
Use the online Ofcom checker to view the best mobile phone coverage in your area.
Here are some tips to improve your Mobile Phone Coverage.
If you or someone you know hasn’t had much experience with touch-screen devices, learning how to use a modern smartphone can be quite overwhelming. Green Smartphones have put together a guide, explaining some key smartphone basics, allowing first-time smartphone users of any age to get the most from their device. They’ve covered everything from the basics of using a smartphone to taking and sending photos, to the most useful smartphone apps.
Head to the following website to find out more: Smartphone Basics Explained – For Seniors & Beginners
